All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
However, due to COVID-19 global pandemic, shipping times are proven to take longer than usual. Please allow more time. If you want a refund during the pandemic, ORDER MUST SHOW AS RECEIVED through our tracking then a refund will be provided. If item is not received 2-3 months from order date during COVID-19, a refund is possible at customers will. Thank you for understanding these hard times globally.
We provide FREE basic shipping. NOT free priority or first class shipping.
If you have any concerns regarding the shipment of your item please email us at firstname.lastname@example.org and provide your order details.